Frequently asked questions
Updated: 18 July 2026
Is Hassalna free?
Yes, completely. Every code and deal is free to browse and use, with no subscription and no paywall.
Do I need an account?
No. You can search, copy codes, save deals and follow stores without one. An optional email sign-up only exists so we can remind you when a store you follow posts a new code.
Why did a code not work?
Merchants change or pull promotions without notice, some codes are limited to new customers, a first order, a minimum spend or specific items. Check the code's conditions, try another code on the store's page, and if it still fails email hello@hassalna.com, we retest reports within 24 hours and remove what no longer works.
What does the success rate mean?
It reflects how often a code has recently worked, based on our testing and shopper feedback. It is an honest signal to help you choose, not a guarantee, the price and conditions shown at the store's checkout are always the ones that apply.
What if a store has no active code?
It happens, promotions come and go. When a store has no live code we say so plainly rather than showing you a fake one, and we ask search engines not to rank an empty page. Follow the store and we will let you know the moment a new code lands.
How does Hassalna make money?
When you click through and buy, we may earn an affiliate commission from the store or its network, at no extra cost to you. It never changes your price and never affects our rankings, stores cannot pay to appear higher. See our About page for the full explanation.
Which countries and languages?
Hassalna is fully bilingual, Arabic and English, with the layout mirrored for right-to-left reading. We cover the United Arab Emirates and Saudi Arabia first, and are extending across the GCC and Egypt as coverage grows.
Can I share a deal I found?
Yes. Post it to the community and other shoppers vote it up or down. Submissions are reviewed before they appear, so the feed stays real and useful.